We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ineedorganizers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered it in 16-10-2020 and 23-11-2020 came. It's just like the picture.
Arrived very fast 9 Days Japan am satisfied with the product.
sñSe ve de buena calidad. Llegó justo en la fecha indicada
excellent quality. very happy,
Product conforms to the description. Fast delivery. I took the 24 seater. In some pockets if they are ballerinas we can put 2. I recommend
The order came in the declared terms, did not communicate with the store. Packed well. Exactly corresponds to the description, qualitatively sewn, the grid is dense. Recommend.
The order came on time, exactly matches the description, flash it carefully. I did not communicate with the seller. The mesh is strong, I didn't expect it. Satisfied and highly recommended.
Fast/Fast I hope the canvas you put your shoes on is tough and won't break.
excellent, what you need, uniquely recommend, thank you store!
I am very satisfied, that's exactly what I was looking for. Thank you very much
Exactly as it was in description. Arrived super fast. Great product.
Happy with product
It's smaller than I thought, but it works for me.
Convenient for slippers
Frankly it's nickel! The delivery was fast and unlike many others I can put my shoes entirely without problem thanks to the width of the locations
Good product for price
bigger than expected :/
Excellent. 15 days to Belgorod region .. Now the whole little thing in its place is very convenient. Recommend.
I'm very satisfied with the item. It has good quality.
Perfect, just as I expected. I use it to keep scarves.