SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
parfait
Item match published. Not coming, store sent fast. Excellent for housekeeping with numerous compartments. Recommend item, good quality.
Accurate compliance, fast delivery. Quality is good.
Great item- works very well as on the door hanging kids shoes organiser. Arrived quickly.
It's very well made. Big shoes like men's boots can hardly be placed. It has good material and on the top has three holes reinforced with metal rivets and brings three hooks to hang it easily. I came to UK pretty quickly and didn't need to communicate with the store.
Very convenient, necessary thing in the house, there was a lot of space in the closet. Neat and high-quality work. Shipping fast. Thank you.
Satisfied and big pockets
מאד good
recieve in good condition .verry nice,tnx
Super !
Brilliant. They fit very well even sneakers. I didn't have to contact the seller. Thanks.
Product excellent, was too long for me and T cell door then אלתרתי bit וקיצרתי off the bottom
Quality is good, delivery in a week.
Very good article, even better than I expected. I have bought several similar shoemakers and this is the best certainly! Large space to place shoes and good material. The hooks are somewhat wide on the Spanish standard doors but can be fixed without problem. Very happy with the purchase!
Excellent
Everything has exactly come, good quality, already a month lives and norms With the store did not communicate
The exact color is a very nice pink, they fit the adult shoes and sports a little more tight but they come in fine, very happy with him, bring 3 hooks to hook them in the very nice door enter 12 pairs of shoes
Good quality and solid correct product
I will buy another
good product. hooks were provided but they are not suitable for my door. I used self adhesive hooks instead
very good, fast shipping I ordered 2 more
Very useful
Great product for narrow legs. I almost forgot. A 1O over 10
good quality, seems really strong. its worth the money. very happy. thank you.
Good
The order came very quickly, two weeks. much durable, but for men's shoes 45-46 size pockets narrow. I recommend the store. thanks for the good work.
very good product, and it came in good condition, I recommend the shop and store. fast delivery
Haven't hung yet. As described.
Good size pockets for large shoes, breathable mesh. Price quality worth it.
Arrived very fast 9 Days Japan am satisfied with the product.
sñSe ve de buena calidad. Llegó justo en la fecha indicada
excellent quality. very happy,
Product conforms to the description. Fast delivery. I took the 24 seater. In some pockets if they are ballerinas we can put 2. I recommend
The order came in the declared terms, did not communicate with the store. Packed well. Exactly corresponds to the description, qualitatively sewn, the grid is dense. Recommend.
The order came on time, exactly matches the description, flash it carefully. I did not communicate with the seller. The mesh is strong, I didn't expect it. Satisfied and highly recommended.
perfect
Fast/Fast I hope the canvas you put your shoes on is tough and won't break.
excellent, what you need, uniquely recommend, thank you store!
I am very satisfied, that's exactly what I was looking for. Thank you very much
Exactly as it was in description. Arrived super fast. Great product.
All good
Happy with product
It's smaller than I thought, but it works for me.
Thank you
satisfaite 100/100
Convenient for slippers
Frankly it's nickel! The delivery was fast and unlike many others I can put my shoes entirely without problem thanks to the width of the locations
Good product for price
bigger than expected :/
All good
Excellent. 15 days to Belgorod region .. Now the whole little thing in its place is very convenient. Recommend.
I'm very satisfied with the item. It has good quality.
Perfect, just as I expected. I use it to keep scarves.
I love it and it's a wonderful color I blurted it so you dont see my dirty ass shoes
A good organizer, on the whole door, I hope home less will throw up small things.
So far so good. All kids shoes fit in and are hanging up. I will try and take pics later
Good organizer. Fast Delivery
Super fast delivery, excellent organizer!
Now home slippers take up less space in the Cabinet
so fast!!!
perfect fair that buscaba
9 days delivery to Saudi Arabia. Excellent packaging and material .. HIGHLY RECOMMENDED
Got them in 2 weeks, fast shipping. Thanks the store
Good quality products, fast shipping, recommended store!
Equal to description and material looks good quality. Spacious gaps. Very happy
Arrived late but likely due to my local delivery service. Fits perfectly and good quality. Very satisfied.
love. very Good and economic fit 12.
amazing organizer!!! loved itt very much
Everything perfectly fit on the cabinet door, the quality is super, dense mesh. The parcel arrived in 7 days. Thank you!
I love the product, it resists heavy, lightweight shoes.
I ordered it in 16-10-2020 and 23-11-2020 came. It's just like the picture.