SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
fast delivery thanks.
Good quality, perfect to store soft toys in.
free faster than prevue and good quality
Very nice! Nice and plasticized on the inside. Very satisfied!
2 St. Petersburg has reached to send. roomy very basket outside the cotton, inside base straight stitching. the baby looks stylish.
The box is exactly like in a photos, great quality, really fast delivery. Thank you Seller:)
perfect.
large beautiful! have a little smell, выветрится but hope!
Meets expectations. Nice baskets for the nursery.
perfect! top quality!!!!
fast delivery, good quality
cool! like me tremendous
Just like picture, foldable yet fairly sturdy when open, good size, practical and cute.
very beautiful. love!
basket large good, holding, is roomy. ordered 560 p came very fast!
the item is sidi receipt very fast. fashion quality looks good fine stitching strong and sharp DRAWING Is enough fabric. But I hope you aireándola smell a poco a poco go.
good quality
love Is large
fine quality and within 11 days.
Arrived very fast in 2 weeks from order! As described , big bags, beautiful design , very happy with the product and store , thanks you !
perfecto!solo 12 dias a españa!
Ordered 4/11 received 14/11. Love it! Good quality and really big!
like in the pictures (just wrinkled)
love! same as picture!!! arrived women's jacket and It SOMETHING Smell But Is standard!! happy the Purchase! repetiré
Great! thank you!
great exactly as described!!
very good quality!!! the best basket! very big!
the same product pictures i am ravie
everything Is OK. I received my order in 2 weeks to france
Very fast delivery and i love it!!
Quality better then expected.
exactly like in the photo
Low but roomy
Mooie mand, binnen 2 weken in huis. Netjes verpakt, geen klachten!
perfect
super !!! all as in the description! The size is big, suitable for at least toys, though for linen !! I will order even smaller size
Great
A cool basket! The form holds. Came quickly! Thank you seller
bigger than I expected, nice!
excellent quality basket. for toys just right. strong seams. material cotton, dense with some kind of impregnation
product perfect as the description and fast delivery
super cute!
The goods are great ... just as I imagined ... the shipping was faster than stated
Very good
Quality bags !!! Thank you for the goods
It took a while to get here, but it was worth waiting. Good quality!
they are perfect! but got to long time to arrive.
big roomy, good quality, recommend!!!
Excellent basket for storing toys. Goods match the description. There is practically no smell. Outside, the fabric covering, and inside something resembling a oilcloth)) - this is a plus, because the dust and small debris from toys is very convenient to clean, including a damp cloth (it will not get wet), and the shape holds better. Delivery is about 2 weeks, the goods are tracked. We are very pleased with the acquisition! We advise everyone this seller!))
Exactly as described and in pictures. My kids love using the pattern. Makes great laundry baskets or for storing toys
superb quality nice a Price. free shipping Shipping rapidisimo.
Fast delivery,thank you!
Cool bag! Delivery by a line. Quality at altitude. Rubberized, made well, the pattern is clear, there is no smell of excess, roomy. Good thing, I recommend!
Super
A super basket! Delivery is only a long one!
Very good! Fits the toddler perfectly... Haha. Good quality. Fast shipping.
Tres contente. Bonne description du vendeur. Couture et matériel de bonne qualité. Petit bémol les anses soient un peu petite.
Excellent, great basket! Very fast delivery.
Me encanta y es igual que el de La foto. Es normal del envío llegue un poco arrugado pero con el uso una vez empiezas a usarlo es perfecto!
big, no smell, cute, recommend
Genial tres grand recu en 15 jours
Excellent, just like picture!! Two weeks to arrive to Chile.
Nice product