SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
nice
perfect
bag good, recommend
nice, lovely small bag. but i small... it note drew ((
The bags are good. To store small toys just right
ok
bags good for small! come 2 week!
perfect EVERYTHING
I like it
all smoothly, as stated, satisfied all
The bags look nice, but the fabric is a bit too thin and the light color is see-through. Arrived in a little more than three weeks.
A small bag, a thin rope for pulling together at the top, useful in the farm) the goods went to St. Petersburg for 5 weeks.
The product corresponds to the description, there is no smell of bad. But it took 30 days to go to Almaty. Quality is not bad.
Good fabric bags with strings. Fast delivery, the parcel was being tracked. Thank you!
correct
good bag cute. thick fabric. smell no. thread not stick. keep in hand.-проживет how many do not know. to store but thank you!
good pouch. thick fabric. smell no. thread not stick.
bag cute! sewn good. thick fabric. thread not stick up, smell no.-cube baby order no track:-d
Ordered this item on Nov 11, and arrived in Indonesia on Dec 7. Good quality and cute. Thanks store.
really cool bag.
Product as described.
Very nice
is less than thought. however shoe for kindergarten just :)
excellent bag! recommend!
okey all, expected only, size will be more
quite good cloth pouch. size too little true. for baby ordered lottos. spb reached about a month to.
Ordered 11.11 I received 04.01 :) Super quality and beautiful pattern :)
very good quality. ordered as it all. thanks
small bags fashion cool. no smell of detected. satisfied
match the description, all is ok
i bought 3 kind of different patern. it s much more better than i think. i read the feedbacks and i thought fabric is very thin and transparent but it is quite thick. there is a few bad stitch but not important. reach in a few weeks. (3 weeks i guess) thank you
Delivery less than a month in mos region. Pretty little bag. The seller is excellent, I advise
Very nice
bags good! if package do not monitored to russia, in threw mailbox!
matches the description.
aypada bags for papers and excellent. advise.
good
today arrived, free is fast enough, bag is very cute, the love print.
all good
good pouch. colors interesting, neat tailoring.
Parfait, au top, super sympas pour les enfants.
It looked bigger on the pictures :) But I am still satisfied by the quality
excellent bag excellent material!