SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very useful
excellent bag
hanger super! I am delighted! I recommend to everyone! quality is wonderful!
all ok, only mild stink. hope will go away fast
bien arrivé par la poste pour 2 semzine a marseille la qualité tres beau mais ma femme ne l a pas encore utilisé .merci cordialement
a necessary thing, bags large but not fit. quality is good, recommend
It was very long. There is a smell - I think it smells like a film. As a result, there is an idea that I bought in vain - it takes a lot of space, on the shelf on the shelf is more practical.
Good quality, slight smell, sewn well, nothing sticks out, plastic tight
In general, while satisfied, then let's see if this design will survive
Everything is fine, as in the photo, only on the bend, there is a small hole
Great organizer. I just lack of shelves in the closet, and this organizer just helps out. Purchase satisfied
Thank you, everything is ok!!!
Organizer came for 20 days. Quality. Comfortable. Includes both briefcase and bags. I advise everyone store!
I order a second time, excellent hangers for storage! Convenient, unpacking in insta cam. bu
Goods of excellent quality! Recommend.
Very convenient organizer, stuffed part of bags. I hope for a long time enough)
Convenient thing and the store informed about the arrival of the goods to the post office, for which he special thanks!!! I recommend the product to everyone and the seller!!!
received
Very beautiful!!!!!! It's very fast to Israel!!!!!! Just like the picture!!!! Equal to order!!!!!! Beautiful-date!!!
Even a very decent organizer. There is a small smell, but I think that it will quickly go away
Liked it!
J'ai adoré ce produit. il est en bonne qualité. il m a facilité l'arrangement de mes sacs et les a rendu visible grace à ces facettes en plastique transparent. c'est important de l'avoir dans sa chambre. je suis très satisfaite. je vais commandé deux autres. produit et vendeur recommandé
To moscow the order was a month. I liked this organizer. Really, we need to order more. I recommend everyone-in addition to ordering in the closet, it also looks like such a wardrobe well-groomed and neat :-) i agree with previous reviews-it is possible and as a gift.
everything ok, fast shipping, goods consistent with the description, I recommend !!!
satisfied goods.. made durable. and reliable store very responsive. recommend!
like organizer, thanks to store. all like the photo. very convenient to handbags, head need not broken, you put them. feel good purchase.
Has ordered 14,09,17. Has received already 07,11,17. I waited a long time, a very long time. The seller on contact came out only after my treatment. The quality is very satisfied, the smell is there, but not strong, I hope it will fade, a piece of convenient, I advise those who have bags with a shaft.
ok
Beautiful!
all super! bag hanger cool!!!!!!!!!!!!!!!! thank you very much store!!!!!!!!!
very good product
super handy free description
Excellent, quality organizer for bags! To Moscow for 24 days from the moment of ordering, full tracking. Everything is done neatly, the threads do not stick out anywhere, there is no unpleasant smell. Very handy thing, especially for bags holding a shape, medium size. I am very pleased with the purchase. To the seller of many thanks, I recommend unequivocally !!!
the same as the picture
It’s the same of the picture. I’m very happy
Love it ...recommend it...very fast delivery....giving more than five stars to store...thk u
found only a little small but sure enough
Good, useful thing, thank you.
thank you, all ok!
goods super. fast shipping 2 weeks.
slightly. satchel degree fit size.
Oh wow good quality shipping was fast
Perfect for my needs. Well made and thicker and stronger construction than I was expecting so very pleased.
hanger good quality roomy. convenient to
Super!!!!!
thank you, 2a via has come organizer in a month on store not communicated, but its recommend.
thanks,very good
all like in description. good quality material
This is very beautiful and so fast delivery I like that thanxxxxxxxxx
good figment, BY HAND sorted and pocket wallets
Super gadget, high-quality, comfortable, roomy. I'm very satisfied, I recommend uniquely
The order came in 25 days. Such a smell of the client that i ventilate the room. But by itself Quality thing
The product came for a month, the smell is strong, but i think it will fade, already put the bags and seem to hold, while everything suits)) the product is satisfied, i recommend.
Received within 3 weeks. AmaZing
as in description. all-match.
Good thing to keep your bags.
goods is good. recommend.
great thing! very comfortable. strong enough and roomy. Delivery to Minsk a month. with her appearance, a lot of space has been vacated The seller thank you
everything is in good condition and thay are very beautiful
all good, but a little smell is there but think it will go away
perfect gadget! exactly as pictured. hanger metal. all placing bags, understood that hard enough goods. while, whether this long metal. the very comfortable, and roomy necessary store thank you!
I'm happy with the purchase. There is a small smell, but not critical.
comfortable piece but i one. for use backpacks intolerable many so kind, but it freed places too much. quality is good
organizer received fast, please recommend
Order came in the usual dark film, everything is in order. There is a small smell from the film, I hope it will fade.
Finally, my bags will not lie in the closet, a very convenient and useful thing.
high quality made. color as photo. for ladies' handbags. 6 empty accommodate bags. keeps metallic hook tight. recommend
super factory product website picture corresponds in under a month
very good piece. satisfied, now my bags take up much less space. grade
larger than i expected! very good quality!
organizer good
The parcel came standard, a month later. in the principle of the devil. big bags do not fit, but I do not have them. everything is fine, except for a terrible smell. While in the closet to weigh the arm does not rise. but in general a good thing, organizes bags and takes up little space. how long it will last, it's hard to say.
For small bags and clutches
cool piece only have smell, hope will go away
very good