SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
thank you
good product. recommend
Nice, size is perfect:)
Practical storage for the computer mouse. I would have liked the bag a bit bigger. My Microsoft mouse type Wireless Mouse 5000 is very tight, but it fits anyway. Good salesman.
My thoughts are as comfortable as my mustache, only a few seams were slipped, and this is a very good thing. I recommend
Good quality. My logitech Anywhere mouse is able to fit into it. A bit tight for logitech M720.
equal the picture back by having one quilt
Well packaged product. Good quality of fabric and zip. Corresponds to the size of my mouse, so very well.
thank you!
igualzinho ao the description
It arrived to Serbia in 2 and a half weeks. It looks just like in the picture and it's very soft and squishy. :) I recommend the store.
fast arrived super!... very content and looks good quality! fits perfect mouse... perfect!
just as described. Arrived very quickly
The cover was received, the seller thanked me a lot, five stars, ordered for another, a little too little, but I like it.
excellent product
All right, that's what's described. It didn't take long to get there.
recommended selling perfect EVERYTHING
Good quality product happy with the, recommend store
very good product, only few problems for guarding mouse with cord.
arrived in under 2 months, sewings well resistant and is gorgeous
good ratio cost x benefits
too cute. reinforced especially is very convenient. now i will more quiet when i pc stand. lovely becouse mousse large can also hold my biggest. a product that definitely recommend all regalarlo riprenderò maybe more for friends and relatives.
pedido muy lento, casi 2 meses en llegar a españa. Por lo demás todo ok.
normal piece.
The mouse pouch is of good quality. Even the wired mouse fits well. The store shipped the package quickly. Received before the expected time. Seller recommended.
bon produit
Sweetheart sweet. summer we will try on a trip. mouse rather big my. afraid i, narrow
perfect
recommend
hoped was you. my MOUSE Bamboo fits perfectly.
perfect
excellent product! i'm very satisfied per this purchase. exellent quality and construçao and finishing. indispensable for usuarios whimsical who like keep their pieces forever new. protects very well the my mouse that is transported along with my wallet and coins.
good but a little bit smelly
as description, fast delivery
Nicely packaged and fast shipping. Bag works great!
es un poco chica mi mouse no le quedo, la descripcion es correcta
Very good product . I bought it second time .Very satisfied
good product, perfect fit for a wireless mouse. no space for the wires.
Very good and useful goods. I will order one more
Good quality case. It is as seen in the photo. The mouse fits perfectly inside. Only the delay of more than 3 months, which I understand must be due to the Covid-19 contingency. Good communication with the seller. I recommend it.
excellent!
standards, color nice
There was a cover, almost a month, sewed qualitatively, threads do not stick out, the mouse entered perfectly!
well padded. small, hoped slightly larger. expect caiba the rapoo MT750. could have a small pocket order if storing the micro receiver usb.
good
very comfortable
Quality is good.
The package is happy. Small, but soft and comfortable. Thank you seller
Very long delivery, otherwise everything is fine.