SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ineedorganizers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice! 5 Stars
Objednáno 09.1.2019, for Prahy dorazila zásilka již 8.2.2019, Dobrá práce, děkuji. :)
A wonderful case for cosmetics, very roomy, for some reason no one writes about it. The size is slightly larger than the a5 format. Packed very well, in foam, so the package arrived intact. I recommend the product and the store.
Well packed and exactly as described. Used it for cufflinks. And they fit perfect! Loved the classy feel. Really nice and quick shipping
very like!!!!! exactly as pictured. to store.
Very fast delivery!!! The ring box is very elegant and of good quality. I recommend this store !!!
very enthusiastic waited for a parcel and now, finally, one jewelry all my! very cool organizer soft, boxing foam plastic come to, not damaged, is good, smell no. slightly larger walking on don of Rostov to month. satisfied very, order again!
Very well packaged, it takes quite a while, I recommend.
Product is good. However the packaging leaves much to be desired. It came not in a box but in a plastic bag with styrofoam only on the sides. I was lucky the glass didn’t break. Seller should take more care in packaging to prevent breakage.
super
the organizer came whole, was in a cardboard box, the packaging is certainly not reliable, but the glass did not break, it was made without jambs, made of velvet, size 20x 15, I recommend
Excellent ring case. Small, but 5 Stars.. Going to buy more tomorrow
nice box
I could not dream better enplus received in 1 week too fast thank you very much
quality is good, and loop locks work. matter comfortable to the touch. month reached moscow to. packed in foam and carton.
Good, as in the description. But on the perimeter there were small dents-scratches. Some money was returned. Packaged was good. Apparently put already with dents.
thanks
It's very good article and the supplier was worried about packing it perfectly.
like box. thank you!
container lovely! went packed very good, glass whole. color beautiful, i'm very satisfied!
The item is perfectly made. Accurate, nice looking. I am completely satisfied. Thank you!
Delivery month, the quality is excellent, velvet without spills, closes smoothly
arrive prompt, is very good, But how Little looks really Is More less big like NOTEBOOK More or less
great quality! great to stack too!
box super thank you