SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
. box excellent. well packed
Nice! 5 Stars
good. sturdy
nice little box, but size 20*15*5. foam plastic well-packed in box.
Well packed, fast and beautiful!
perfect! take the second time, cases and beautiful!
Shipping very fast . Nice product.
Excellent very beautiful.
Ok.
surprised how quick the order came. Item fit to its description. thanks!
helps me organize:) recommend the item
monitored package, the Vladimir 3 week to came, box.
quality and very very fast delivery! thank you!
Box, reception. NEAT. I recommend
as the photo thank you.
The product is as described. The materials are quality and the lid is non-glass plastic, making it lighter and more manageable. Very happy with the purchase.
Excellent! Thank you!
excellent product
Excellent quality very elegant, arrive at defined time 100% recommended
Be careful, if the base of your rings is wide, it does not fit between the grooves.
I liked it
Beautiful box for jewelry. you can put many pairs of earrings, everything is visible and convenient to take. good and as a gift. made qualitatively, pleasant to the touch, was well packed. with the store did not communicate, the parcel went about a month to nizhny novgorod .. everything was tracked, i recommend, i'm happy with this purchase
i enthusiastic, safe and sound reached order, was very as well packed, thank you very much store
All right. It fits the description and is a good product.
Great item and super fast delivery!Thank you.
It was carefully packed and the box is perfect and beautiful, excellent quality. I am very happy with this purchase.
fast shipping good packing. all-match. cool box
very nice velvet
Perfect compliant and fast
Thank you to the store for the excellent packaging of the casket came whole and unharmed goods cool
I received a stable and good looking tray. Very good!
box beautiful! roomy! reliable store packs, recommend
Excellent.
just super and beauty. An excellent casket for the house, a lid of glass, velvet is beautiful. I am pleased. a good present for my husband
Thank you! Very high quality product! I recommend
box excellent. good quality performance. damage not. store matches the description picture.
Everything is perfect
Birthday gift. Arrived for 2 weeks. It looks exactly as for the picture. The material makes them pleasant. Rings of any size fit beautifully. I'm excited as they are now clear. Perfectly packaged. AND recommend.
Looking and well-made, thanks, advice.
Top polystyrene packaging, arrived in perfect condition
this cool box very much placed, foam packed in, trackable track, delivery fast, to store very
thx', i love it.
It's just like the description. Functional to keep earrings and rings and be able to see them directly, I find it super useful. I don't put any more stars on shipping speed because it's taken more than a month to arrive.
package received! all is excellent. separate store for the package. each packed in a box of foam. so all whole boxes roomy! all is excellent! unique, as always russia post... packaging open tried, any steal. though but all good. seller recommend!!!
Objednáno 09.1.2019, for Prahy dorazila zásilka již 8.2.2019, Dobrá práce, děkuji. :)
A wonderful case for cosmetics, very roomy, for some reason no one writes about it. The size is slightly larger than the a5 format. Packed very well, in foam, so the package arrived intact. I recommend the product and the store.
Well packed and exactly as described. Used it for cufflinks. And they fit perfect! Loved the classy feel. Really nice and quick shipping
very like!!!!! exactly as pictured. to store.
Very fast delivery!!! The ring box is very elegant and of good quality. I recommend this store !!!
very enthusiastic waited for a parcel and now, finally, one jewelry all my! very cool organizer soft, boxing foam plastic come to, not damaged, is good, smell no. slightly larger walking on don of Rostov to month. satisfied very, order again!
Very well packaged, it takes quite a while, I recommend.
Product is good. However the packaging leaves much to be desired. It came not in a box but in a plastic bag with styrofoam only on the sides. I was lucky the glass didn’t break. Seller should take more care in packaging to prevent breakage.
super
the organizer came whole, was in a cardboard box, the packaging is certainly not reliable, but the glass did not break, it was made without jambs, made of velvet, size 20x 15, I recommend
Excellent ring case. Small, but 5 Stars.. Going to buy more tomorrow
nice box
I could not dream better enplus received in 1 week too fast thank you very much
quality is good, and loop locks work. matter comfortable to the touch. month reached moscow to. packed in foam and carton.
Good, as in the description. But on the perimeter there were small dents-scratches. Some money was returned. Packaged was good. Apparently put already with dents.
thanks
It's very good article and the supplier was worried about packing it perfectly.
like box. thank you!
container lovely! went packed very good, glass whole. color beautiful, i'm very satisfied!
The item is perfectly made. Accurate, nice looking. I am completely satisfied. Thank you!
Delivery month, the quality is excellent, velvet without spills, closes smoothly
arrive prompt, is very good, But how Little looks really Is More less big like NOTEBOOK More or less
great quality! great to stack too!
box super thank you
Very pleased. Exactly as pictured. Perfect. Thank you store!
very high quality!
Everything is fine. It came whole.
Verry good product
Made neatly
Amazing
Very fast shipping and excellent quality
HELLO, just got the 2 boxes. smaller than what i thought but okay. many thanks,
excellent box. under special bought jewelry quality is good, is gorgeous.
Super fast shipping and cute little box!
Beautiful display and neatly finished
A beautiful and necessary thing. Now everything is in place! Made carefully.
I was satisfied with the purchase. The delivery to Yakutia took 1.5 months. Packaged very well, everything is whole.
very like. packaging is very good. cover. super. recommend +++. thank you very much.
very good quality!
boxes came in 10 days, the seller thank you very much, very quickly. I really liked it, they did not get hurt in the way, everything was packed perfectly. Caskets are very neat, not large, most that is needed. Recommend.
Delivery took 13 days. It had a little spot on the back but overall good product. I would recommend this store.
exquisite very recommend .. store thanks
An Exellent good looking very fine quality . Highly recommended Store.
Everything came to the end. Packed remarkably. Boxes are beyond praise. I recommend everyone, take it, do not regret it! The order was received very quickly.
almost was going box, monitored. securely packed. stoklo present it is my likes. box all soft to the touch, but not place one adhered bar. I'm shooting not stars, and keeps all to looks beautiful.
Product conforms to the description good finish
The box really liked, comfortable, pretty, neatly made. I came in two weeks. It is packed in polystyrene foam. There is a kosyachok-jam in the corners, but the seller quickly reacted, returned part of the amount. I am satisfied with the service. The seller is decent, I recommend!
Delivery to Prague is very fast - less than two weeks. Goods match the description. I recommend this seller.
I got safe and sound. In foam. There are no defects. Delivery two months.
A box for storing jewelry is just super! To the quality of any claims!
very nice case rings, very practical, good made
box came in good condition: whole, not is dented. foam plastic packed in box. outer size 150х200х45 boxes, inner 100х1155 working. jewelry seven rows inside. package satisfied, such a long she wanted. true bigger will thought inside. packaging and good store thanks for fast shipment.
store and excellent!
super
ok
3 order come. very have box, beautiful and brooch oh
Lovely congratulations, well packaged. i am mega satisfied!
thank you so much. as always all is excellent. recommend store