We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ineedorganizers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came very wrinkled. As it is laminated fabric you can't iron. Let's hope that filling it with things is stretching.
Отличная корзина! Заказывала в ванну для белья, очень понравилось. Сверху плотный материал, цвет точно как на фото!
Color slightly darker than the picture. Quality very good!
Доставка приехала до Москвы очень долго, около 50 дней(( но все таки дождалась ее)) конечно немного помят мешок, буду попробовать постирать мешок. А так шов аккуратный, расцветка приятная, нежная.
The quality is super, but I expected the basket to be larger, in fact average
the basket is one grace!
basket pretty good
Pretty and very good quality.
хорошая корзина.единственное ожидала,что цвет будет ярче (как на картинке-венге). доставка быстрая 2 недели. продавца рекомендую.
Very cool baskets, comfortable. I ordered 3 more pieces
Everything is super.
цвет на картинке немного ярче,чем на самом деле. А в целом все соответствует,я довольна,продавца рекомендую.
excellent shopping cart. came quickly
Beautiful and good quality
satisfied very order (two заказывала). very basket made qualitative, all matches the description. good frame, расправились quickly after the packing. as заказала laundry and toys. невыраженный oilcloth smell, but, выветрится think it quickly. height, how do i seem optimum. thank store.
shopping cart, gray color slightly, brown such as the photo, but not for me, this is principally.
Nice baskets! On top of the tightening is cotton. The colors are very beautiful. Happy!
very fast. after 9 days since it was already. item description corresponds
good shopping cart, roomy, top lace затягиваются easily. the same color photos.
Очень КЛАССНАЯ корзина! Картинка соответствует действительности. Прошито все очень аккуратно и хорошо. Снаружи четкий, приятный рисунок. Внутри прорезина и СОВСЕМ НЕ ПАХНЕТ! Немного помялась, пока ехала, но, думаю, со временем это поправимо. Сверху тоже из-за транспортировки искривился обруч, но он легко поддается изменениям, выгнула ровный круг. Пришла примерно за 2 недели в Санкт-Петербург. В общем, мне очень понравился заказ, редко что-то стоящее приходит из Китая, а эту корзину полюбила с первого взгляда. Заказывала под игрушки, а теперь хочу такую же под белье.
happy with my purchase
In a week he was at my house !! Super fast shipping. The basket is as it appears in the photo, the color is exactly the same. The only thing that smelled very musty.