SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
quality is good! advice!
Thank you to the seller for the prompt delivery. The track was tracked. I am very pleased with the order. A very convenient piece for storage and maintains order in the closet. The seller of success and prosperity. Definitely I will order more.
Excellent product! The threads do not stick out, the smell is not special. Washing stayed Delivery to Moscow for more than 2 months. I recommend to everyone!
arrived very quickly and top quality hot pack
about shipping three weeks. description and meet the picture. have odor, balcony выветриваться has set. мелковаты and, думала, they have a little bigger. however, it is better вразброс case will be all than.
high quality and comfortable super all-match
quality is good, stitches all seams, fabric (fabric) dense, cardboard hard. bottom zipper and decompose box can be folded. first a little smell was gone quickly. came to quickly.
Lovely boxes, waited impatiently and the purchase did not disappoint at all. Each drawer is beautiful, neat, capacious. I took two sets at once and did not lose with quality. Very satisfied with the purchase and the store. Definitely 5 stars.
Cool delivery, space. In 2 weeks it came. All the norms, one box is damaged in transit, cardboard or what's inside broken, not critical. Thank you to an honest store!
In good condition and i arrive fast
I'm happy with the order. The only thing in a large box with cross dividers was not very convenient to store bras. For this, the partitions need harder. I store them in a smaller box, folded in half. The material is dense, high-quality, beautiful. Corresponds to photos. There is no foreign smell, it just smells of a new thing.
The goods are very satisfied. Includes 3 boxes. 1 box for panties, 2 box for socks, 3 box for bra. Here's 3 box for me was not enough, the photo shows that the bodice did not fit completely, that is, for those whose size is large, boxing is not enough, but still I like everything very much. There was a slight smell, while the photo was already weathered. Reclaim.
quality is excellent very convenient, fast delivery, all packed neatly
The order reached 20 days. The track was tracked all the way. The color like on the picture. Everything is intact, there is a smell, but I think it will fade.
comfortable
things excellent! put it all very convenient. enough tailored neat, good
Good quality, only with a strange smell. Helped organize better my stuff. Recommend.
The parcel to kaliningrad went about 2 weeks, everything came in good condition-without defects, there is no smell, pleasantly pleased with the quality. 5 out of 5
Good organizer design. Meet my expectation. Strong recommended A+++
nicely stand, pensé what you were SOMETHING More BIG
all like the photo, promptly sent. smell no. satisfied purchase.
excellent drawers. under daughter took panties, placed all shirts and socks, shelf orderly now
all very pleased, the quality is good, there is no smell, the seams are all fixed, the only thing that the organizer for bras I did not fit, my volumes can not fit (I have 80-85d, e), but I adapted the one that is smaller for them
Good
all super, pretty came quickly, box are excellent.
all is excellent!
item matches the description. for two weeks delivery.
description match
i got the Bundles me gustaron lot. store recommend.
thanks for the goods, satisfied purchase
underwear storage box excellent! very satisfied i purchase! advice! delivery before 17 days!
The product completely corresponds to the photo and description. Good pieces for storage, quality manufacture. Back is zipped. Very fast shipping, shipping to Israel - 2 weeks. I did not communicate with the seller. Packaging is a postal package. I recommend the product to buy!
Came quickly, only it was not at all profitable, in galamart bought for 109 rubles 1 piece, and here three pieces for 580 rubles. There are no complaints about the quality, thank you!
Corresponds to the description, made without marriage. There is a smell of chemistry, i hope will disappear. The order came very quickly! Fully tracking! In general, i'm happy)
all pics as! thanks!
very comfortable dresser change in place.
excellent quality, all like the picture shipping about 3 weeks. suitable for bra size 75в wonderful.
very soon delivered. The product is very high quality!
ordered received 2.05 13.03 ukraine, all custom well, sewn beautifully recommend.
all OK. the delivery is very fast: 2 weeks before Tomsk. but, I think, a little expensive. in fix price bought organizer for panties
IMy drawers are well organised now thanks to the storage boxes, they are of good quality and look good.
Everything is fine) the store five stars, though i thought they would be a little smaller, but so even better, one set just took the whole chest of drawers, my husband now finally the order was packed well, all zippers are intact, color as in the picture, write that not very nice material, but this is not a handkerchief. So i recommend
the item arrived in a month. The boxes are arranged in a neat, no threaded yarn.
Quality is worse than in ikea, but with the task set to cope.
The goods arrive quickly. There is practically no smell. I recommend the seller.
The order was delivered within 3 weeks. Appearance corresponds to the description. There is a specific smell, but for me it is not critical. I am satisfied with the goods.
comfortable and useful!
satisfied. delivery fast, recommend store.
Everything is normal, everything has come in one piece. finally in my drawer the order
great quality!
All as in the picture! Two boxes of 30 * 30, the third 30 * 15. Delivery is fast, I recommend. Thank you seller
Excellent boxes, absolutely satisfied, everything fits the description. came to Latvia within 3 weeks. the pictures show that some of the partitions are sewn on different heights. for me it is not essential.
All good Thanks