SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Thank you for the goods! very cute and roomy baskets
As described
Great organizer. Color saturated, as in the photo. The seams are neat. The sizes also correspond. Thank you store)
Came for the city, to finish the city, without a nuance. Recommend
Everything came. I'm happy. Finally all my numerous bads stand beautifully and one place
Good quality
standards, recommend
Excellent. They have plastic coated inside. Fast shipping to chile
I made an order of 15.05 by mail received 21.06. A little wrinkled, it takes time to straighten up
How is described, good quality
super! very satisfied! sewn neat, all fine, satisfied very
very fast !!!! love it - like the pictures ❤
The product corresponds to the description)
The goods is according to the description
OMG! I love this thing! Has so much storage! I can fit all of my perfumes in this amazing product! Literally perfect omg!
Very fast delivery. But a little dirty from the bottom
On the picture they look firmer out but they are fun and convenient. They were quickly concerned. I would be here certainly turn order again
It came quickly, normal boxes
Super very nice box, I will recommend other
ok
very fast delivery thank you organizer good quality is made: smooth fabric, beautiful and comfortable design, roomy but compact very like
Corresponds to the description
wicker dense, quality. moisture inside, холщевая as outside
He's pretty faithful to the pictures. Hard fabric and looks tough. It comes with a little stain, but for the price it's great.
Very convenient. I use it to go on trip, I put my things in it when I'm in the hotel room, and I crush it to put it in my luggage when I have to leave, so it saves place.
This is my second order of such boxes. I thought I ordered little. The parcel arrived very quickly. The place saves. Fits well into the interior.
cool box! less, expected than, but is roomy with organization of small
Perfect for storing small things
4 MONTH delivery to EU, Latvia. CRAZY!!!
Excellent organizers, well kept shape and roomy. quickly sent and got quickly to odessa.
A little smaller than i expected but ideal for makeup, brushes etc.
Just what I needed it for , cute ! Thank you
Fast shipping thank you
wicker comfortable has been small smell, but quickly gone
Good quality
Came for a month, the parcel was not tracked. Basket, well holds the shape. On the inside, the fabric is rubberized. The wire is stretched at the top. There are protruding threads, but this is not critical. Dimensions: height 13 cm, width 20 cm. A beautiful thing for storing a variety of trifles. Recommend!!!
Great store! Order came in great shape and quickly. Thanks! I will buy from this seller again.
good basket about a month delivery
very nice i rigid. Is pretty wide. Is same as picture. has arrived very fast. fashion recomirndo.
In belarus, the parcel reached less than a month. The colors are bright, the baskets themselves are roomy, deep, inside the oilcloth, steamed the iron and took shape. Seller recommend, sent quickly
good product. expected better quality but i think its ok for the price.
Smaller than I think!
Beautiful, a little less than the rest, but at the same time, a lot can accommodate small things)
The box is good, but without hard bottom. We need to fill in something to keep the uniform. In life, the color is slightly darker.
Very satisfied with the product, quality and delivery time. Advise the store
Delivery to St. Petersburg month. I ordered several items - all came together. I had two coupons of 2 bucks, both were used with this order. And not entirely satisfied with the received. Specifically, this capacity corresponds to the description, made of rigid fabric, holds a shape, corresponds to the dimensions. Pretty spacious. A plus.
Cute baskets! Seemed more, but in general everything suits.
I'm very satisfied
A good basket of dense material. For the bathroom is perfect.
Very petite and cute. It took a few minutes to set up the basket because it arrived flattened. Otherwise, the basket holds well. The inside is plastic-like and smooth, while the outside feels like canvas.
EVERYTHING ok
good quality organizer overall
cool organizer roomy very, very thick material and washable. shipping fast.
Same as the photos, very practical!
very cute for the bathroom
Great product. But the picture tricks super hyper mega small. In case that would buy 3 coming
a handy thing I recommend
Not a bad box. a bit crumpled but I think it's temporary.
good organizer thank you!
very good store. I recomend.
as described
It is very convenient for storing make-up items and accessories. The fabric is also strong and it is good. Shipping was fast.
Very convenient baskets for storage! I ordered in three colors.
A good organizer, but let's be frank about the print a bit of a curve, look at the photo. For this 4 stars.
Okay
Very satisfied. The material is dense, waterproof. Size is what you need!
box good, sewn carefully enough
Pretty colors and patterns they are very solid
moscow parcel has come up to two weeks. stuck out little thread perfect rest!
The basket is smaller than I thought, but it's the exact measures the store offers. Besides, it is of good material and tough. The colors are vivid and the design has no fault. I recommend it
Small and quite good.
Not so high quality,but ok.
Soft and squizee box. Cannot use for heavy things,but quit good for hobby things or small parts.
Liked, stuck thread but not scary)
Very happy. Shipping fast. Recommend
in the description all like! thank you
It has good size, inside the fabric is laminated and comes with two side handles. Recommended
Very cool
Perfect! Thanks!
Super drawer! Quality excellent! The form holds well! To St. Petersburg it came for 23 days
Threads stick out and the seam on one side is uneven, but in general an excellent basket
Very nice and soft, I would have liked to buy more
Thank you
Not a bad organizer, but live color is not white, but rather light gray. According to the material-glue. Delivery fast
It's fast
storage box very beautiful! spb 2 week to come
It's quite good, but the shape doesn't hold well
Good
Fast delivery, less than 2 weeks to arrive.
Good.
Corresponds to the description
Thank you. I put all kinds of tubes and lotions for the body.
really good fabric, very like
excellent.
Good boxes, I order not the first time. thank you
As in the picture
I thought it going to be big but this is tiny, my fault I didn’t read the measurements. I use it as makeup bag
A wonderful basket, a bright color, more than thought. Everything came whole, to Bashkiria as for me quickly (3 weeks somewhere)
Came very quickly, keeps the shape well, pleasant to the touch, the size though not big, but holds a lot of things
The box is beautiful. The base of the walls is a dense fabric, without a frame. The goods are delivered quickly. Seller recommend.
organizer very comfortable. carefully made, straight all seams. small smell but quickly gone. long shipping. all recommend
The product corresponds to the description. I use for joy. I went quickly to the city of Grozny. thanks to the store!
Good, very nice it them A little wrinkled fabric but otherwise cool. Speed add super and AJ pack. A nice addition to the apartment
As Described
Great organizer
wicker inside rubberized roomy enough. have ordering second time, thank you store!
Surprised with the quality of the product, I will definitely buy again, I arrive fast.
Good short, shape holds, but small
The box is super, the quality is good, in size 20 * 16 * 14, expected that there will be less, there are a lot of baby toys. The material is outside the fabric, inside like an oilcloth, the print is bright, without jambs. Everything is sewn straight, there are a couple of sticking threads, but this is fixed, the quality is not affected. I was very pleased with the delivery of a little more than 3 weeks to the Crimea, the seller sent the next day. I did not communicate with the seller. In general, the order is satisfied, I recommend!
very demorado free figment
I loved them, cute, good and practical.
All right, nice and practical, same as description.
They arrived very fast, they are beautiful, the color equal to the photo, good material
The darker color, but still ok
Ok
Cute small baskets for storing small items
beautiful and quality basket
I came safe and sound! All is well, thank you!
Very nice and useful. It took them 2 weeks to arrive.
The basket is excellent! Large enough, keeps the form. Delivery to Tyumen 15 days. I took gold coins with a surcharge of one cent! Excellent!
very good and comfortable. need more will order high quality made
It arrived ahead of schedule, it is smaller than I imagined, the material is rigid and works quite well, I really liked it, the packaging is fine
everything is okay
it's great. thanks
Great basket !!! Quality and price is a bomb!
very fast delivery quality range, keeps the shape. take'll more.
Super, it has much space
Very small
I already ordered two pieces and then decided to order 6 more and still did not have enough) catch in operation, inside the rubberized, a pair of sticking threads. To the tables Ikea fit perfectly in height
Small basket (((
Wonderful baskets. Came in 17 days to the Samara region. I took them into the children's dresser to fold things vertically.
a little smaller expected than i, but very cute drawers small household more order Vladivostok month to almost
photo match goods store. size big, small but under very comfortable. basically sewn pretty good, no thread sticking out, clean smell no. standard 1 month. satisfied i purchase.
The usual basket of cotton, stitched averagely, the wire on top on the perimeter. But completely corresponds to its price! I take it not for the first time, it suits me to store trinkets in the closet
Everything is super. Fast shipping.
perfect
Excellent soft boxes, in addition, super fast delivery. I am completely satisfied, very roomy and stylish. Thank you very much to the seller!
It's at the top
matches the description
Convenient thing I recommend
Came in a month to The Netherlands, good quality. Was worth the wait.
Good basket, not big
The material isn’t cloth but rather a very synthetic plastic but I still like it nonetheless! They came in surprisingly quick: 11 days after ordering and the tracking was really good and accurate!
They are not stable but hopeful because they are folding. Exactly as it appears in the photo
Fast shipping recommend
looks great, perfect for kitchen, wish I've ordered more.
Lovely little baskets.
ordered match box color. top plug wire, fabric is thick, rubberized inside.
Very cool, dense baskets I order the third time. Delivery mist express month.
expected size a little more. Look at how he will show himself in the matter.
It's really cute and convenient to use.