We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ineedorganizers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it's all safe and sound.
very necessary thing. reached Ekaterinburg too quickly. all whole hoorah!!!
excellent organizer. recommend to buy!
good, comfortable organizer roomy compact and.
10.03 parcel ordered 2018 01.04.2018 came, good parcel, store telling information. I thought it will be more small, very nice little.
Good plastic does not smell. For manicure cases bought. Everything is super.
very satisfied. real saves space. and courteous gregarious store.
Everything is super! Quickly sent the bistro reached. Everything is like on the photo, everything is whole, the color is the same as what I ordered. To Kiev for 14 days! Thank you !!
organizer excellent! gregarious store. all super!
This organizer did not consider for the order, but the seller offered a discount in return for lost goods. I chose this box of her daughter for her little things, she offered the discount right away when placing an order. The seller sent quickly, but the order reached the Irkutsk region in 35 days, the goods were tracked. The box was wrinkled, worried about the integrity, but, as it turned out, in vain. Organizer was not harmed, although it was covered on one side by a thin gasket. The container corresponds to the photo and the declared dimensions, there was no smell. In general, the seller thank you for the discount and attention, the daughter filled the organizer with her tricks.)))
The broken one came, the seller returned the money
container large. came about a month. packed in a pimply package and a box.
everything came in one piece and that's what I expected. Thank you!
Everything is fine, my wife likes
the box was crushed, but the goods were not damaged. it showed 3 names, everyone is very happy! pleasant little things have already taken their place in our bathroom. I recommend the goods and the seller
thank you store! all exactly clearly, recommend
The goods went for a month. THOUGHT will be bigger. But as stated by the size of all converge. Thank you
it came quickly, plastic does not smell and most importantly roomy! I thought it would be less, I want one more!
received after 19 days, the packaging is crumpled but the cosmetic organizer is intact
пришёл goods. organizer cosmetic very cool. comfortable, roomy, beautiful and easy to clean. item recommend.
received! Delivery to St. Petersburg 2,5 weeks, packing a cardboard box and one layer (not even a papyrus) PPU 2 mm cover, the box is not completely wrapped, but only one side, clearly regretted and not soared especially to better pack a plastic box, glad that it got whole and not splinters! Thank you! wanted to put in the bathroom .... already my daughter asked herself! seller- Thank you!
The goods came very quickly, everything was done qualitatively. Thank you.