SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ineedorganizers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very roomy bag, I use it to store winter jackets! But the lightning is weak. In general, I am happy with the goods
It's not the first time I order a bag for storing a package. It is very nice that the store quickly sends the goods. I recommend to everyone who likes to keep the bed cover in a neat handbag
A cool big bag, very similar to something Soviet checkered Baul (so we call them). The fabric is thin, I would like to be thicker that the walls themselves would hold. I wanted a box, not a bag for things. I will look further
Arrived in St. Petersburg in 11 days. The quality is normal.
I take it a second time. Bags arrived in 10 days. Thank you. While I did not look carefully, but at first glance everything is fine. If there is a damage, I will update the review.
As described
The bag is nothing, strong, you can put things in it, thank you
Storage perfect
Excellent
More than 40 day to receive it
A second time buy this still like it a lot
Užsakiau 06.15 gavau 07.08.Viskas gersi nusiūta truputi buvo kvapas šeip viskas OK užtrauktukai veikia.
matches the description commodity, money such quality is good, gently stitches all seams. size will be less thought but enough roomy bag
good thing
Bags came within the prescribed time, well packed and folded, not crumpled. The bag is very roomy.
arrived super fast northern brazil
very good
ótimo igual picture.
all super. likes.
very good the product, and big fits pretty thing
good.
Ordered 17.04, received 5.05. Excellent roomy bags. I ordered 2 large at once. I'm happy, I will order more other sizes.
bag excellent
Ordered 9.04.18, 07.05.18 received (челябинская area). was bag packed, have odor, but not strong, put in balcony days per pair think. stitched smoothly, neat, double clasp, plastic. satisfied order, recommend)))
Thank you very much