SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Consistent with the description, pretty cool product
It took 11 days to get it delivered. quick delivery. there is no damage or breakage with it. it is as same as description. we will use when camping. can't wait to try to use it!
Ideal size. It's plastic, but it looks good quality. It's folding. The only paste (which does not prevent the product from working equally) is that the hole through which the water comes out is not entirely down, but rather towards the middle, which keeps the water from coming out sometimes. However, if the majority comes out. With a little care the problem is solved.
Thx
Little dryer. Please check the size before buying
super
nice
Fast shipping. Just like in the pictures. Comfortable as it can be folded and saved. Everything is perfect.
Very fast, 100% product recommended, quite quality and very good size, store recommended!
Ok. Very fast shipping
Very good and fast
Beautiful drying, I use constantly, I ordered the second one for my parents as a gift :)
Excatly like described and seems to work like designed ^^
I have not used the dryer yet, and how convenient it is in work, I can not say. But the goods came quickly, everything was intact, received at the point of issue.
It’s small (big plates don’t really fit in it), but it has a nice design and works well.
Everything corresponds to the declared parameters. Very convenient. Recommend.
A great thing, then you need. The quality is good. Thanks.
Excellent drying for dishes. Fast shipping. I did not communicate with the store. Roomy. She came wrapped in a navel, everything whole, but there is a small clip on the rim. A capacious capacity. Folds into a flat board and is removed into a locker, if not needed. I'm very happy. I will order as a gift for housewarming :)
The dryer went 3 months. Apparently because of the quarantine. The material is durable in appearance. I put it to the cutting boards. Compactly
Very nice thanks to the store I recommend the only thing is that it's a little small but it's OK I arrive very soon
Super!!!! Thank you!!! I recommend!!!))
As in the photo currently meets with the job
Came the goods Over 60 days. Like the dryer very much
Convenient thing, came in less than a month.
Great dryer. I came fast enough. In two weeks. The store packed two parcels in one bag. Very convenient. Thank you!!!!
The description, ideal for drying dishes, corresponds. The water spank thing isn't that it's very useful either but well, it usually does its function. That can be folded is ideal to be able to keep it and not take up much! I recommend it!
Very well compliant with my order, super practical .. I will order another camper, where there is no drainer
All perfect, product and shipping ok.
great product I recommend
I liked it very much
Perfect product for me on its small size thank you to the store
Quickly and qualitatively delivered order. Thank you store. Shop recommend
Just like in the pictures. Very practical and I arrive quite quickly. I love it.
It's a whole. I'm happy with the purchase. The parcel came quickly.
OK!
Good article, satisfied
This great, tough material
Roomy, comfortable. In the folded state does not take up much space in the box. Recommend)
Solid, easy to wash, drainer works well
It goes perfect as in the photo, fast on delivery.
It's okay.
Very convenient thing, even there is a drain for draining water. It came very quickly. Recommend.
All good, except that the water flows on the table, there is no line or drain
Corresponds to the image and seems resounding;)
The product came in good shape, it's exactly like the one in the video. It is very practical, simple to clean, and perfect for small spaces. I bought 2 for a very small space and they fit well. The part where the cutlery goes is a little fragile if it is not handled carefully. Shipment arrived within estimated time.
To Novosibirsk delivery 20 days. Very convenient, now I'll order my daughter and girlfriend... As a gift for the new year! Thank you!
The stand to Riga reached a little more than two months. In general, very compact in storage. Recommend
Delivery is exactly a month. Drying chic, I'm delighted! I asked the store to pack everything better, got it without damage. The seller is sociable, the goods are chic. I recommend to buy!!! Buy will not regret!!!
A good thing, reached intact. I recommend the store.
My joy is no limit. Very long "ripe" for this purchase. And here is the stand for 7 days of delivery from me. Packed in a puffy bag and inside still puffy rewound. Everything was complete. Takes up little space. The first time to decompose even feared, very tight went. The shape holds well, does not fold. Everything corresponds to the description. I will use
excellent
Like simple and practical, thank you store
Well wrapped. As described
Was long enough to Moscow. Box wrinkled, but in the whole. Now do not before without drying dishes just on the mat
The article as described in the announcement. The only paste you have is that the water accumulates and stays under the tableware as it is not on slope, otherwise the product arrived before the scheduled date and in perfect condition. I recommend it.
Shipping about two months, well packed, quality excellent recommend
Just love this product.... The drainage spout is genius. Push down after use and take up minimum space in my tinny home kitchen cupboard.... Totally recommended this product. Many thanks.
Wonderful products fast delivery
Everything came in, the Mail was distinguished by accuracy. Thank you. The dish corresponds to the description.
The tray came quickly Everything is packed, qualitatively thanks
Super satisfied with this store. They shipped 1 day before given delivery date. Product is as described on site. Definitely recommend!
Very good product
Good quality, perfect for my little kitchen, i'm very happy with the product
You 've arrived in perfect condition. Super well packed. It's a little smaller than I wanted it but just as other buyers images show. Very good product, I am very satisfied
Vpoone pleasant and simpotichnaya piece, there is a drain valve with a substrate in the sink color is pleasant, light gray silicone with white plastic. While I was happy to order approximately 11.11, about 25.12 came. I'm not in principle at all, so everything in the field is satisfactory. Thank you store.
Perfecto
Very practical for the motorhome I recommend
Convenient thing made qualitatively
Received very quickly I am very satisfied very good Drainer for the camper Recommend drainer and store
Exactly as described. Recommend.
Excellent goods
Very fast delivery, about two weeks. Dryer as in the description. The only thing: I thought it was Brown, and it's gray.
Looks good, we will try and see after use
It's just as it looks in the picture.
I am very happy! Fast delivery, very polite store. All together, but still want to have had and film bubble.
It came quickly. It's whole. Thank you store. Recommend.
The stand came quickly enough. The material is durable and quite thick. Very easy to fold and unfold. Not whimsical.
Good Goods
Small
This nicely as in the description. Has come very soon. How bad does not have tray at the bottom.
Very good product is equal to store photos. Good quality/price. Very happy with the purchase and with the seller, answer the questions and suggestions smoothly. Highly recommended.
Super! Free ultra fast! Thanks to the store!
5*****