SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
very good quality, recommend.
A set of bags for travel. I ordered it when the goods were presented in the Burning Goods. The set is very good. The case has not been used yet, but it is definitely very convenient. Some dubious locks .... their quality can be learned only after use. Packed all in the best shape, neat. Processed the goods very quickly. Delivery was carried out 20 days
come in perfect condition. carefully packaged. delivery before the moscow 13 days. to store thank you!!
Got literally in 2 weeks. Very convenient organizers, i order the second set. On locks, raliyanogo size, both for large and small things. The suitcase is clean. Threads stick out in a couple of places, but it's not critical.
Delivery super fast, 7 days. To irkutsk. the smell is, you need to wash. Everything corresponds to the description. Thank you very much to the store.
Nice product 6 pieces sir good solid seller good cargo thanks
Great bags. They are neatly sewn.
excellent handbags travel. straight neat seams store prescribes punctually very movement. and recommend seller.
05.04.18 order,-21.04.18 receipt. wonderful cushion cover-. stand your money. order more'll.
product identico the photo
Almost a month delivery to moscow, 368,06 rubles. All different size, the material is good, thank you!
The order came in two months in Rostov-on-Don, did not track. I thought I 'd open a dispute, but suddenly they brought sdeck straight home! Thats great! Organizers came in full, very comfortable, that's how in the photo. Thank you store! Recommend!
A set of bags is excellent, all 6 pcs. And in the description. Quality at altitude. Lucky, took a discount, good luck.
Excellent
Ordered 20.02 received 13.03. The color was slightly darker than the presented, but i liked it even more. Such red handbags. The whole set of 6 is in place. Locks function. Happy. Recommend store
Excellent. As in the photo. I order for the third time
Corresponds to the description. There's almost no smell. Stitched well. Delivery for 2 weeks! Taking into account the price when buying with a friend-generally super!
All as in the picture, has not yet tried for a trip, but i think it will be convenient!
came handbags are excellent color no smell thanks
I buy the second set, it is very convenient to use (and for storage trips) although in appearance and do not say very roomy. Quality is good, i have been using the first kit for a year and no complaints. I recommend the store, it came very quickly. Thank you)
super, advice to buy, delivery somewhere in 28 days, satisfied very
quality consistent. fast shipping recommend.
Thank you
bags super! very useful for the way the forthcoming who road. all bags breadth as photo breadth the store. seller and shop recommend!!!
good. small.
very fast delivery so even expected to come quickly.
Very nice quality
i have no words! store super recommend excellent!
The bags are so cool) Good quality, for sure will order more!
Just as described
delivered very fast! quality is good.
as picture. has come fast, 2.
thanks so much for order! order second time, high quality very small sewn, straight stitching, locks work. store is very very quickly receive the order!
product description thank free
all arrived perfect!
super travel set.
all is excellent
very fast. excellent item
all-match. come 21 day, tracking available advise.
cool bags, only suitable for summer. small. come.
all perfect! satisfied order
and true quality and very comfortable. travels many who such gift will be happy.
item matches the description.
Great product! Traced all the way, delivery is about 3 weeks. The quality is super. I'll order more.
good quality product, color lovely! very satisfied with this purchase, highly recommend and will buy more.-thank you!
Fully corresponds to the description. Delivery is 2,5 weeks. Each set consists of 5 handbags and is packaged in an individual package. The colors are very beautiful. I wrote a comment to the seller on the replacement of color - everything was done. I bought myself and gifts. Definitely recommend
Order came, for a month, the track was tracked, all as in the photo, I really liked the handbags, well packaged, for the trips are very convenient, thank you seller.
Conform to the description Perfect, thank you
Exactly as in picture. Very good quality. I loved it. Also, it came so fast.
Excellent product, fully consistent with the description. Without defects. In the photo not all covers. The parcel was tracked. To vitebsk (belarus) came more mixed than in a month. Seller recommend!
My package was stuck somewhere, as a result it was canceled. I wrote to the seller and he sent a new one, and he came so quickly, I did not expect a big thank you. All as in the description. Happiness does not have a limit
Excellent set. One, the seams are inaccurately processed.
Excellent ! I advise. As in the description. Quickly delivered
great
Long did not send, but came in a month. All as in the photo. Look strong.
Handbags are wonderful, as in the photo. They came less than a month before Voronezh. The seller is very attentive.Thanks! I will order more.
Item as described. Thanks
All the lightning is working, there is no smell, the thread does not stick out. The truth in the picture shows more than it really is.
very like, but shipping long
it's all all ok
it. why store can sometimes will send faster than usual. thin material. as a standard.
everything is fine, the goods are in good condition, odorless, packed properly, I recommend the seller !!
I liked the bags, though I have not used them yet. The smell was not at all. Fast delivery
all right and packed. not went taxada. -thank you for sale.
Bags did not get on the watch for the size and they are small but I myself am to blame and so the color I wanted to thank the seller
Very nice pouches - exactly what I wanted. Fast shipping. Packaged really well. Thank you, store!
Very good!
fast shipping quality pursuance. fully compliant with the description.
thank you so much store, very satisfied commodity, all-match picture and description
order come quickly sloppy quality cases, but over the amount of go! how will look to use! goods in general!
very good!
goods less month track by. quality normal.
I ordered two sets. Delivery to moscow about 2 weeks. Good quality, odorless. I recommend!
Delivery a little less than a month. The track was tracked. Lightnings work. Here and there uneven lines. But this is not critical. In general, a great set for travel. Thank you seller
ordering second time, high quality as always all
all is excellent!!! great bags, thread not stick up, smell no!!!!! recommend!!!!!!!!!
as described, very well sized, the larger pouches have a hanging strap
convenient storage. price is for such a quality. thank you store!