SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ineedorganizers.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very quickly delivered. Quality matches. Packed very neatly. Thanks store
Really great, recommend it
For a long time I was looking for a convenient thing to store eggs. Finally the universe heard me and sent me this))) Thanks! I don't know how I lived without her before.
Super pieces!
The product came in time, everything was consistent with the description, but one of the fasteners was delayed. The goods just lay in a bag in a box, there was no proper packaging. Surprised how else the shelves came whole. The store returned some money.
Everything corresponds to the description
Very well packed. Good Goods, neatly made. Recommend
Perfect.
Real Super. I order equal more. Thank you
The product is excellent, it's very easy to attach in the refrigerator, plastic is like reliable. Although the boxes are a little and eat the place in height, but the eggs are very convenient to store. The store is very responsible, constantly in touch, answers very quickly. I recommend, thank you to the seller!
Great containers. Sent and delivered quickly.
box excellent, small size. shipping fast. packed well, whole come without damage.
Looks great and fits perfect... Great solution
Trays are very good came quickly, though not in promised terms and for three days later, packed on the conscience came all the whole without cracks and damage, thanks to the store.
Fast delivery and very good packing. The quality is excellent.
Great containers. Packed well no damage
Super practical and seems to be made of a solid plastic
It came very quickly, very well packed, did not communicate with the store for why was it! Plastic transparent-no Ixians✌Very good and useful thing,
Conform to my order. Adjustable stand to fit the glass shelf of the refrigerator. Beautiful design and fast delivery.
Recommend Excellent quality
Shipping very fast, figment Is QUALITY and Earn SPACE in magnets
The egg crates could have been made a bit thinner. But this is a very convenient thing.
Perfect! Thanks!
Super great product! Very satisfied.
goods consistent with the description Thank You