SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
As the picture, I am very glad
Beautician bomb, came less than a month, ordered as a gift-were delighted! She herself wanted the same, I will order later! The only thing: a little there was a smell, but I think it is easily weathered. And so exactly the same as in the photo!!!
Amazing cosmetic. Good quality
Cosmetic Bags are przepięknę and they do impression. Pack szła registered mail by post Polish. Shipping durable OK month. Warmly recommend.
As on the description Thank you to the store I recommend Perfect in size
I received them very fast with good packing and high quality product.
Packaging-simple package. Set Cosmetic Bags of high quality. Inside Cosmetic Bags with air bags.
I love this set! It‘s got wonderful quality and fits everything i need inside. Shipping was very quick.
The set is good. Qualitatively done. There was no smell. Recommend. Corresponds to the description and photo.
Very quickly arrived in 10 days
I love them!!! Are ideal for the makeup, Cosmetics and combs. Only have been slow to reach 10 days. Recommend 100% Will buy
Very good cosmetic bag))) super quality!!) came a week after the order)) I recommend)))
Everything came of excellent quality, like the original!)))
Amazing
Exceed my expectations
As in the picture super beautiful
cool as the photo! Come in 2 weeks minska. Well packed! There Is A smell a bit, but the whole class! Recommend!
Good
Super fast, it takes eight days to come! It doesn't put any VictoriaSecret labels on it. Normal cosmetic size.
Good quality, very spacious, but strong smell
Product conforms to the description! Perfect! I recommend!
Good articles corresponding to the photos.
Love it, great quality
PVC very good for storing cosmetics and accessories. Arrived fast.
It has long looked after a travel cosmetic bag and did not lose. Parcel reached in less than 2 weeks. Everything is very well packed. There are no questions on quality. Very roomy and different! I was pleased! I advise everyone to seller!
love it
Better in person than in picture
Quality surprised. I liked everything. Thank you.
Compliant and fast delivery thank you!
I felt like having this bag set. I thought it would be something bigger. But I like it very much and I'm sure I'll use it. Fast shipping
Everything is super!
Excellent.
Arrived quickly thank you
Perfect very good quality and sends fast! I recommend the store!
Received in less than 20 days
Thank you so much! Cosmetic Bags chic! I love it! Shipping time (this is from mail RF depends, but worth the wait. The quality is good. Y
Very good quality
Delivered in 1 week in France
Perfect Quality. Loved them , the top two pouch look quite big in the displayed pictures but they are the size of a hand. Overall recommended. Great Product!!
Top, good quality