SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Basket of good quality, as in the description!!!
Perfect for little space in my bathroom. Very nice it has wheels!
Nice basket. Everything corresponds to the description.
3 days after payment, the courier brought this wonderful basket. this is a record. Quality is super! The material is modern and very high quality. The armature is made wisely. This is one of the few extremely rare cases when designers also have engineering education. Boldly buy from this store!
Brought to the House, in the hands (Moscow) for 4 days. Satisfied with the purchase
Arrived in perfect condition! According to the descriptions!
good!
As the picture, handy and convenient לחלל small
Excellent basket for laundry. On Wheels, very roomy. Come quickly!
Very comfortable and easy to install. But it's not white but beige
I'm delighted!! Start from the beginning-came compactly packed, whole basket. Wheels are whole, working. Inside there were sticks to insert on the sides (as for the tent)-The form is natural with such a reinforcement holds. Quite roomy, everything that was in a huge plastic basket got in. Recommend!
Satisfied with the purchase. very good quality
Nice basket. Wait for the smell to fade...
Good storage box for laundry but small
Compact and convenient basket with wheels, the size just what he wanted, in general, very like, durable material. Shipping to Moscow 14 days.
Easy to Assemble
Very happy with the purchase, it was what I was looking for for for a small bath and also in turquoise that I'm doing great.
Nice baskets.
Amazing!!!
Wow I love I'm super happy it's perfect!
good quality, the corners have rib hardness.
The product fully corresponds to the description, in Chelyabinsk delivery in 5 days. Super prompt. Recommend
Cool piece! packed, but still mail managed crumple exquisite box reached no down to the basket. going to quickly, comfortable, roomy. order reached fast, tracked.
Excellent basket, very spacious, recommend
Fast delivery
An excellent solution for dirty underwear))
too expensive but good product. what you see that you get.
Super!!! Recommend
fast shipping packaging is very good! buying satisfied very, thank you store!
Top !
They arrived ahead of schedule and are exactly as they describe them. They look great, they occupy little and move perfectly on the wheels they have
As described. Very happy with delivery times. They look super cool.
In the Moscow region delivered in 2 days! quality thing, take will not regret
Basket of chic quality!
Cute and beautiful basket, I like the wheels
VERY NICE
Excellent basket for laundry! The form holds wonderful, roomy, the wheels go well, you can close the mesh on top for aesthetics and not particularly visible that there. I'm very happy! The parcel was tracked. I did not communicate with the store.
Everything is fine, the basket is roomy, but the photo looks more
I was delighted with the product!
Very beautiful and quick service
❤
Good quality
great product
Very compact and comfortable basket. Made neatly.
They're pretty good.
Love it! As described.
Fine goods. The quality is excellent, it's easy and simple. I'm happy.
Just what you need for space between the bathroom and the washing machine
Very cool basket, on wheels, quality. Arrived literally in 10 days. i recommend.
Satisfied with the product is as in description and shipping was fast
As seen in the photo, I'm the second one I buy in another color, practical
Excellent basket, good quality
Really good item! Appliances were exactly same with what I expected.
very happy fits behind bathroom door perfect.
All OK
Little thing class, perfectly fit us, I advise
Compact, convenient. In conditions of limited space, a very convenient option. Dense fabric, stiffening ribs, wheels.
Great! Exactly as described. Thank You!
very good
Very fast delivery! The basket is great, all as the picture. Very happy!
Thank you store! Great basket! Long been looking for a narrow basket! This one went perfect! Also very spacious! The order came in 19 days to Irkutsk region.
Very fast delivery. The product is of good quality, the color is rather milky, not white, but for me it is even better. Good product, recommend!
Thank you so much!! Quality class, did not expect even!! Recommend
Perfecto
Very fast shipping (17 days to Israel), good quality. I expected to be a little more big but I love it. Thank you store, I wish you a happy new year and a lot of health.
Great impressions. I just did. On the quality of delivery and assembly 5 +. All as in the description to the goods. What you need. Let's see how the farm shows itself.
Very quality nice. Recommended
Good basket, the material looks durable! The stated size corresponds!
Great basket. There is a smell, but I think it will blow out
Good quality and as expected.
Cool basket, roomy, stylish and comfortable.
The very exact product offered, good size and material, the only bad thing was the delay