SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Compartment for small socks but the rest great
Very fast delivery, and is as goodlooking as the pictures show you. Very functional product not only for traveling.
I love this
I recommend!
Nice bag as described, zips seems to be delicate. Will submit additional feedback after use.
Arrived in good condition
The quality is good by calculating well, fit 2 pairs of shoes and flip flops although it feels very full, or 2 pairs of flip flops and one of shoes and fit perfect. Although it came with a mistake in closing. It doesn't close well.
I love it, it looks very good quality has a great capacity. Very recommended.
Excellent, I'm very pleased. Thank you very much for the quality product, I recommend it to everyone.
Great store, fast shipping. I recommend. Thank you
To carry the underwear stored in the suitcase, it is phenomenal, it is the second time I ask because I have another in another color to differentiate from one person to another, it has several sections it's good quality and zippers work well
Not a bad thing came quickly on the road should be convenient
Very good quality
Very cool bag, order will not regret. Made on conscience.
reçu en 15j après commande. Les 2 compartiments sont de bonne taille mais la toile fait un peu plastique. L'ajout de rebords rigide serait un plus non négligeable. Mais pour le prix on ne peut pas tout avoir ;)
Delivery lasted longer than promised. The item was shipped not immediately.
Umka as in the description. Quality is good there are no complaints.
I received the goods. Arrived quickly (about 18 days). Quality is good, now I will order more. Thank you so much! I recommend the product.
Fast delivery. I am really satisfied with the product.
love it. Nice size. good quality. I recommend this item
Delivery took three months! In the rest-corresponds to the description, the smell is almost no, all the zippers are working, the threads do not stick out, the lines are even! The quality is excellent, the delivery is not very! We'll put it on the pandemic. To the store-thank you!
Quality goods
My very long awaited order. Delivery took around 45 days, though that was not the store's fault, I believe. It was stucked for more than 3 weeks at my local distribution centre - I thought they just lost it. The quality is good - some threads I found, but was easy to cut them off. All zippers are working well. Can't wait for my coming travels to use the bags.
Bought 2 pieces of different colors. Has received before the declared deadline. Expectations were met. Stitched qualitatively. The seams are even, there is no marriage. Size suits. Pockets are a lot for different trifles. Locks work well. Thanks to store and delivery service. I recommend the product. For traveling perfectly.
A good easy organizer. Lightning seemed rather weak, we'll see how it shows itself in operation. Stitched like qualitatively, the seams are even, the threads do not stick out
Came fast, the goods are satisfied, everything is well passed, the zipper is good, everything is fine
As in the even bigger photo, it has 3 good quality zippers, perfect I loved it.
The order was a month and 10 days. Convenient thing, 30 pairs of socks laid. the order is satisfied. I recommend the seller.
Quality materials and tailoring. Convenient to use. I'm happy with the purchase.
Everything is fine, the seams seem to be good, the zippers are working.
The size, compartments, color this bag is perfect for storing your underwear and small towels.
item was shipped to VA, USA.. Was bought on the 28th of July arrived 10 Aug. for an idea of how many bras fit, I'm a 38c (Victoria secret). and 4 bras fit, the under pocket are big enough for 1 or 2 panties each pocket depending what style u wear. The top pockets fits 5 to 7 socks flat (size 7 shoe size). The top plastic. piece is able to fit my tooth brush (Philips Sonicare Optimal Clean Rechargeable Toothbrush) and tooth paste and still have room for more.
All as in the description
Everything is fine, the quality is good, I'm happy. You can take it.
I ordered the same handbag before. I really liked it, and I decided to order more. Quality at altitude, corresponds to the description, fast delivery. Thank you!
Ordered 2 PCs Different colors, the quality is excellent, the material is dense, on the road is a super comfortable bag, the store is sociable, the delivery is True 2 months, but the expectations were were
Excellent quality, very satisfied.
Very nice handbag! As in the store's photo. The threads are not stuck, the locks are good. Spacious but very long delivery!
Excellent product. Identical to description
Everything is super!
I liked it very much. Roomy comfortable bag
The product corresponds to the description.
product as described. communication with store not needed. shipped very quickly!
It's as described, good quality. You 've come very quickly and well wrapped. I'll buy again. Thank you very much to store!
All as in the photo. I did not communicate with the store.
Looks nice, sewn well, the threads are not stuck, there is no foreign smell.
the bag is big enough for my undergarments. this is perfect for traveling
I ordered many different, myself and for gifts, they are excellent, strong, as in the photo, it came very quickly!
Very handy bag! roomy!
Thank you! The goods came quickly. The appearance of the goods is excellent! I will gladly use it on trips!
In Odessa, new post-2 weeks. The organizer was sewn qualitatively, perfectly! I'm happy with the store and I advise the goods!
perfect
Very nice, wife likes them very much.
Arrived quickly, the color matches the declared, everything is neat, there is no smell, I recommend
Excellent product and very practical. Fast shipping
The handbag is good, I hope it will fit. There are three compartments under the underwear. Arrived in Moscow in 3 weeks
A very good handbag with quality seams, apparently waterproof. Gives the impression of something good and branded. They did not communicate with the store. Arrived fast enough.
It's how I expected and arrived just within the deadline q told me
Item received in good conditions. Used it straight away. Overall satisfied.
Convenient, but cumbersome
I recommend the store and the goods
I'm very satisfied.
Good
super
Very big. Nice fabric quality and nice and solid closures. Ideal for storing lingerie for a weekend to two. Exact color.
Gorgeous bag!!! Nothing sticks out anywhere, there is no smell, it came very quickly, I still did not expect. Sent on November 6, came on November 25. Gorgeous! Thank you store. I will recommend!
4 weeks to Ireland
Thank you!!! Excellent product, I recommend the seller.
All great
Very fast shipping
Thank you seller of the goods came quickly all ok as in description
Excellent vanity case, lightweight, ample roomy - I recommend the seller and the goods, the delivery is fast, the parcel was tracked.
Fast, efficient delivery. Goods in accordance with the description, I recommend shopping in this store.
Pleasant to the touch and sew perfectly, anywhere does not stick, I recommend!!!
The goods look great, without an unpleasant smell, came quickly, well packed.
product as described. communication with store not needed. shipped very quickly.
In Moscow it was already a week later. Kind of in the description.
exactly what I needed it for! excellent for traveling cannot wait to use :) I was even so excited I started packing (2 months early)
This product will be offered for Christmas... but at first glance it seems to meet my expectations thank you to the store for the speed of shipping and seriousness I recommend
Very fast delivery. The bag is sewn neatly, roomy, odorless, comfortable on a trip. The goods are very satisfied! I recommend.
bello e comodo
Good quality
high-quality bag, to the beach or to the pool is the right thing
good product
The goods received thank you all correspond to the description, the trip is very useful, I recommend the goods and the seller.
Hello! Cool thing, I really liked it.
excellent, convenient, a lot of fit
Fast shipping
The goods reached 2 weeks. Fully corresponds to the description. I recommend the seller and the store.
Fast delivery. The purse itself is very high quality and convenient! The seller and the store recommend 100% !!