SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
not bad quality, 12 days goods promptly the Tver came.
Perfect!!!
I ordered 1.09, took it at the post office on 23.09 in Samara. Sewn well, shape holds, all toys fit took a big "
laundry bought a bath, elegant basket. high quality made waterproof look and original. purchase, to store.
cool cart thank you!!!
good!
super! super! super! thank you! the second time ordered. shipping even faster than the first. quality is absolutely. very natural colors. store well done you!
Lovely basket, I orders the second one, fast delivery from Sweden. came in great condition
class! very thick fabriC but small
пенек chic! smell no, durable, big grade! mo shipping to fast.
good quality, direct small but filled toys
commodity excellent, keeps hard fabric good, satisfied very, store recommend
quality i liked it, have a little smell not critical, very fast has come goods just 13 days, to store thank you
Ordered on 30.10.17, delivered on 11/15/17. The basket is super, the stuff is dense, keeps the shape, I use it for children's toys, it's very convenient, I'll order one more. I recommend!
fast, qualitative, beautiful, keeps the shape, suitable size
Nice quality came very quickly would buy again recommended
super fast delivery. thank you store
spb come in 2 week! quality is good, very glad to.
basket super! description all-match! within a month has come goods!
good shopping cart. quality height. very like. megabyte shipping.
all is excellent
great basket, a bit small despite being the largest selection but does the job and well priced.
Excellent basket, very high quality, the material is dense, keeps the shape. Spacious. Delivery to Moscow is 2 weeks, the package is tracked through to the end through the mail of Russia.
ok
good, high quality! ordering has 2 times, all i satisfied! thank you store!
basket match the description, oilcloth similar to the inside cloth, outside linen fabric. straightened out easily.
i love you hoped. good
keeps basket shape very like
buy content. free shipping Cord though Close gets stuck. good. arrive soon
Fast delivery, product as in the picture, thank you.
The order was almost a month. The basket is of good quality, but slightly smaller than the stated sizes.
I order a second time, the second time I'm not lucky and the product comes quite a bit with a drawback: not a few centimeters of the bottom are pierced and there is a hole. However, as for the first time the seller very quickly carries out a refund of some money for repairs. Thank you very much, the seller, despite a minor product marriage, is wonderful and sympathetic. The container itself again went under the toys, the smell is minimal - wiped with a napkin and everything was OK. The fabric covering the container from above differs in color from the first, seen in the photo. This, of course, is absolutely not critical, just need to know that this fabric can differ slightly from different containers. But the basic coloring is the same. By the way, the delivery is super fast in Omsk, about 2 weeks. In general, everything is fine, I advise both the seller and the goods.
As described
excellent basket! huge and not no small. tightening top with
Very nice
bien
good for the price. the seams could be nicer, but it's still ok. fast delivery. thank you store!
good storage basket lowered the mark for a small line passed the handle
Saransk before delivery of the month. tailored neat. size. roomy very.
perfect! roomy very!
normal
fast shipping fast delivery good quality thank you store
good quality delivery was going long......
shopping cart, material sturdy.
Good basket !!! Thank you, the seller!
Быстрая доставка
It is great! I ordered to store yarn, which for a long time was stored simply in large bags. Today, as she came from the post office with a long-awaited parcel, she immediately shifted everything. It looks very aesthetically, came without marriage. I will order more. Thank you, the seller!
good at a glance basket laundry. no frame but due to shape thick material keeps good. think folds, crushed in transit, will be better. photo description and consistent. cart mail store to 5 passed 4 shipping until the time of purchase, tracking available.
Very good product. It is just the right size for my dog's toys.
ok
Many thanks!
like shopping cart, well worth, week 3.5 came