SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of I Need Organizers (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
EVERYTHING ok
all is well.
excellent!
great product.
perfect!
bag fit 37 size
max to euro 42 size!
all super! thank you very much!
excellent! included sneakers size 36-37 perfect! recommend!
Get to Kaliningrad, almost month will be used
Delivered quickly, everything corresponds to the description
ok
I took the feedback. Now there will be no problems with washing shoes!
Order is received and under trial
In size only on children's or miniature women's shoes.
Fast delivery, well packed, product good quality recommend.
Feliz com a encomenda chegou dentro do prazo muito bem embalado. Recomendo
es muy pequeño no creo que coja mas de un 38
It came very quickly at a glance size 36 no longer drove
Great thing !! But the length is too small - a maximum there will fit shoes 39th Russian size ... Ie. for men's shoes the use of this product is extremely problematic ...
long time delivery
goods is good. fast shipping!
I liked the bag. I think it will be convenient to wash slippers or dyeing.
all like in description.
excellent has come fast.
all good it is fast
prevent wrinkle LA clothing set
good, came in five weeks
nice product ,fast shiping , thanks
good
nets for shoes with a size of 40, 41 masks (or maybe they do not fit). In the rest everything is fine, neatly stitched, good quality. though I have not yet tried. with the seller did not have to communicate, the delivery is relatively fast. I recommend
visible quality goods without defects. fi 38 euro shoes. after washing good feedback. came to very fast store sent goods the same. goods seller recommend
all super!
recommend all as the picture
great for small parts .. for tennis shoes 40 is small.
satisfied commodity. matches the description
came 1 month. monitored. normal quality, like all mesh wash. probably will include running shoes women, men's but barely.
I buy a second time, very satisfied.
very good! it has very good protection and suits perfectly for my shoes (size 39)
too little mesh, will stretch sneakers size 40-41 high, as a normal, will enjoy. the store thank you fast shipping
thanks
ok, not excellent
case good quality. shoes for small size only 40 size.
nice
The right thing. I take it a second time. Over time it will rub off, but it is quite expected
Good
The order received quickly, the store many thanks for the fast delivery.
Product as described I will recommend this store.
cool
Everything came, and quickly, in Moscow 3 weeks
All corresponds to the declared characteristics, the store was not contacted, received quickly.
All right. Odessa
Delivery to Mo about 2 weeks. Made to look good, until I had to use. I hope that it is sewn qualitatively.
Excellent mesh, I take a second time already for the daughter-in-law. I myself tried to wash the sneakers. I was very pleased. Thank you seller.
I liked it very much, although there could be different sizes available, my shoes size EU 44 came in very fair.
Washing has not yet tried, but the idea is excellent. You can dry in the same organizer. Women's autumn shoes Russian size 40 climbed. There is a partition in the middle. The quality is very good. I'm happy with the order.
OK
Excellent store!
All OK. Suitable for shoes up to a maximum of 40. In the photo, shoes 38 and 45 sizes.
The goods have not been delivered, but the store returned the money! thank you!
the Is like a picture. very fair for slippers big. 46 sets very fair. useful easy use. definitely recommend.
The product is nice but not suitable for big numbered shoes
Finally I got it, I have not tried it in the case yet, it seems very small, but I do not need it anymore I did not communicate with the seller, the delivery time is sustained, I recommend.
Nice
very good
Excellent
Looks ok
Ok
as described, thank you
excellent figment, love me!!!
The bag was slightly smaller than in the photo
slightly small
look as the picture
ok
shipping fast. all matches the description. 42 size included.
great piece but, no more size 40.
Looks great bag. In the case did not try
finally arrived after 2 months. quality but not fit
normal bag, in the case did not test. The goods went for almost a month.
Okay, it came fast, not yet tried.
Excellent
Excellent pieces for washing and drying shoes! It would be good for a larger size such-the husbands barely popped up